ITIL4 Foundation

The ITIL4 Foundation helps organizations in all industries deliver quality services. The training given by “IDTECH Academy” was prepared according to the latest ITIL4 framework of the International exam.

Trainings can be conducted online and offline.

During the course of study, you will master the knowledge mentioned below in detail.

  • ITIL4 Foundation
  • The Business Need for ITIL4
  • The Four Dimensions of Service Management
  • Key Service Management Concepts
  • The Service Value Chain
  • Seven ITIL Guiding Principles
  • An introduction to ITIL Practices
COURSE LANGUAGE: Azerbaijani
CERTIFICATION: Upon successful completion of the course, participants will be awarded a certificate from IDTECH Academy.

ITIL4 has become the de facto standard in IT service management to learn the methods of proper management of IT business processes.

During study, you will master the following knowledge in detail:

  • ITIL4 Foundation
  • The Business Need for ITIL4
  • The Four Dimensions of Service Management
  • Key Service Management Concepts
  • The Service Value Chain
  • Seven ITIL Guiding Principles
  • An introduction to ITIL Practices
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IDTech Academy
https://idtech.az

6 steps to become a professional

Registration

Complete your training in all modules by completing your homework

Payment

Get teacher feedback on each module and homework

Start

You pass the exam and get a new professional certificate

Training

Complete your training in all modules by completing your homework

Contact

Get teacher feedback on each module and homework

Exam

Pass the exam and get a new professional certificate

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